The 5 GHz band is also a weaker signal so more susceptible to interference from appliances like microwave ovens. However, to use 5 GHz, you need a dual-band router and a newer Chromecast device. Newer Chromecast devices are compatible with both the 2.4 GHz and 5 GHz Wi-Fi bands put out by your home Wi-Fi router. Make Sure Chromecast Is Using 2.4 GHz Band One of the quickest things to try that usually works to fix your internet connection is to reset your router. Use our internet connection troubleshooting guide to make sure your network is actually connected to the internet. Next, you need to make sure your Wi-Fi network is connected to the internet. If you’ve completed the section above, then you’ve already confirmed this. First, confirm the Chromecast device is connected to the Wi-Fi network. How do you check if your Chromecast has an internet connection?īasically, there are two steps. Troubleshoot Your Internet ConnectionĮven if both devices are on the same Wi-Fi network, casting to a Chromecast device without an internet connection won’t work. If it doesn’t match the Wi-Fi network your computer or mobile device is connected to, you’ll need to tap Forget and then use Google Home to reconnect your Chromecast to the correct Wi-Fi network. The name of the Wi-Fi network your Chromecast is connected to will be displayed there. *If you're still having issues casting to your Chromecast after following the steps above, please contact the customer support team by clicking the link below.On the Chromecast screen, tap the gear icon at the upper right to view its settings. Check that your mobile device is not connected to a VPN when using The Chosen app since some VPN applications route all traffic through the VPN and therefore cause your Chromecast device not to be visible. Tap the Local Network setting until the slider button is green.Ģ) Your mobile device is connected to a VPN.Ī Virtual Private Network, or VPN, is commonly used when you work from home and need to connect your computer or mobile device to the work network.Scroll down to The Chosen app and tap it.Open Settings on your iPhone or iPad (running iOS 14 or higher).You can use the steps below to give your iOS device permission to access your Chromecast device. If your Apple iPhone or iPad is running iOS 14 or higher, you are required to grant "Local Network" access to allow the mobile app to see and connect with your Chromecast. What else may prevent my Chromecast from appearing on the discovery screen?ġ) Your iOS device does not have permission to access other devices on your network. Open The Chosen app and try to connect to your Chromecast.Restart your mobile device and verify that The Chosen app is updated to the latest version.Restart your Chromecast by unplugging it from its power source (for 1 minute) and then plug it back in.
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